Your Right To Cancel

You have the right to cancel your order with us at any time before the expiry of 7 days following delivery of the products. If your order has been dispatched we may not be able to prevent delivery of the goods and any amount paid by you will be refunded to you by your original method of payment within 30 days. If you have not notified us via email before dispatch that you wish to cancel your order then return postage is at your own cost. 

Returns

To enable us to authorise a return you must notify us within 14 days from the day after receipt of the goods by contacting us.

It is the customer's responsibility for the return shipping cost and to take reasonable care and ensure the items returned are received by me-baby.co.uk in the original state, unused and undamaged.

We cannot accept a return on any personal items such as mattresses where the original packaging has been opened/unsealed or used.

Please do check items and contents within 2 working days from the date of receiving the goods.

In case any irregularities, missing parts, damages or faults it must be reported to us within 2 working days with attached photographs.

If the goods are faulty or damaged then the standard statutory right apply. To enable us to authorise a return you must notify us as soon as possible but no later then 2 days from the day after receipt of the goods by calling or emailing us.

Any parcel returned to us without authorisation will be refused.

Once item received and successfully checked the refund will be completed within 14 days of receipt of the goods.