Privacy & Security

Privacy And Security

We respect any personal data you give to us and agree to comply with all relevant data protection laws in force within the UK at the time of instruction including the General Data Protection Regulations.

We collect personal information to allow us to process and fulfil your orders. All the traffic to and from our website is encrypted.
Email addresses and telephone numbers collected allow us to contact you urgently if there is a problem with your order or to respond to any questions you have raised with us with regards to your order. Your information may also be provided to our third party service providers with your consent. Such as courier companies that we use to deliver your goods to you or manufacturers when there is a need for a product to be dispatched directly to you from them.

We reserve the right to respond to any social media posts or comments you make where these are made direct to us or that have been posted publicly.
Should we wish to send you updates in respect of any services or facilities then we will seek your consent; you will always have the opportunity to quickly and easily unsubscribe in respect of any mailings. Kindly do this in writing
We do not operate a newsletter service at this time.

We do not store credit card details.

We do not transmit any of our client’s data outside of the EEA.
We only use professional office software programs for which we have licences. We use up to date commercial grade anti-virus software on our systems and these are automatically updated to maintain the safety of our electronic systems. All computers and devices are password protected. We print out the minimum required for paper files – and what files exist are kept in a locked office at all times.
We will store our customer’s data for the minimum regulatory requirement period of time. The data will be erased, burnt, deleted thereafter.

Subject Access Requests: Should you wish to exercise your right to submit a Subject Access Request under GDPR/UK Data Protection Bill/Act then you must submit your request to us together with a copy of your photo ID (passport/driving license) – by email at We will check our systems for the requested information and a response will be made available to you within 28 calendar days.